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GRATIS VERZENDING NAAR NL & BE vanaf €30 + GRATIS CADEAU

F.A.Q

““If you want the answers—ask the questions...”

- Too glam wisdom
F.A.Q

do you have a question?

Here are some of the most common questions, along with the complete answers from our support experts.

Returns & Refunds

Order Issues

Products & Stock

Payment, Promo & Gift vouchers

Delivery

Technical

Most Asked

After your order is shipped out, you will receive an e-mail with instructions on where and how to track your order.

Do you live in the Netherlands or Belgium? Then you have no import duties. If customs or import duties are charged, Too Glam is not liable for this.

Your products mainly come from the warehouse, which is located in the Netherlands.

If an item is missing from your order, please report it to our customer service by filling in the contact form below and we will investigate the problem further for you. You can also mail to info@tooglam.shop

In most cases the delivery will offer the package again, the next working day.

Follow the instructions that the delivery person has left behind.

Do you live in the Netherlands? You can then find more information about your order via Post NL PostNL.

We hate to see you watch the Glam squad!

You can always unsubscribe by clicking on the unsubscribe link at the bottom of the newsletter.

You can always sign up here again

2 to 3 days before you receive your lashes!

Pay easy and fast with Tikkie if living within the Netherlands. You can also pay by credit card using Paypal. 

You can also pay via Paypal with your credit card safely and easily.

Oh no! Please contact our Webcare team, by clicking the chat bottom located on the bottom right.

We are happy to check what is going on.

Our products are popular. It is possible that the product you have seen is no longer in stock. It may also be that we no longer offer it.

Contact us via chat (onderaan rechts), en we gaan graag naar waarom het product er niet is.

Still got a question?

OUR CUSTOMER SERVICE TEAM IS HERE TO ANSWER ALL YOUR QUESTIONS

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